Frequently Asked Questions

You can view order history on your account page. Just log into your account and you will be able to see your order status with details and your order history.

We will also send you email updates at each stage of your order cycle. We will provide you with shipping and tracking status updates once we ship the items. Items usually ship within 2-5 business days.

Yes. You can cancel or modify the order before it ships (before you have received shipping confirmation email). Just send an email to contact@explearntoys.com and we will take care of your request.

The orders can not be modified or canceled after the items have been shipped. 

In case you are not happy with your purchase, we offer 15 days FREE Return policy. To know more details, please visit our returns page.

At Explearn Toys, we guarantee the quality and craftsmanship of the toys we sell and customer satisfaction is our ultimate goal!

We work very closely with our customers to make sure they are satisfied with their purchase. In case you are not satisfied with the toys, please send it back to us within 15 days for a refund.

Click here to start a return

Yes. We have rigorous quality assurance procedures in place to make sure all our toys are safe for children. All of our toys meet or exceed the U.S. toys testing standards. Conforms to the safety requirements of ASTM F963.

We are very careful regarding the quality of wood we use for manufacturing. We use variety of wood depending on the toy type. Most commonly used woods are Pine wood, Rubber wood and Beech wood. 

All our toys are manufactured in India.