FAQ - DO NOT USE

How do I track my orders?

We will send you email updates about your orders. We will provide you with shipping and tracking details once we ship the items.

 

Can I cancel or modify the orders?

Yes. You can cancel or modify the order before it ships. We will send a shipping confirmation email. The orders can not be modified or canceled after the items have been shipped. 

Can I see my order status online?

We are currently in the process of adding the functionality the online order tracking functionality. Currently you can not see the order status online. Feel free to send an email to contact@explearntoys.com to know your order status.

How do I initiate a return?

We offer 15 day free returns. Please see our return policy for return details.

What type of wood do you use to manufacture toys?

We are very careful regarding the quality of wood we use for manufacturing. We use variety of wood depending on the toy type. Most commonly used woods are Pine wood, Rubber wood and Beech wood. 

Where are the toys manufactured?

All our toys are manufactured in India. 

 

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great puzzle
great product